CODEWITHSUNDEEP
iosapp-storeapp-store-connect
Mat Koffman
Mat Koffman

Reputation: 607

How to fix App Store connect demo video error?

I’m trying to upload an speedometer app to apple App Store. But I get this error message from apple:

Does your app interact with hardware, and if so please provide a link to a demo video that demonstrates the current version of your app in use on a physical iOS device, which shows the initial pairing process and entire app workflow with the designated hardware.

I have sent them an video of the whole app but don’t accept it. Does anyone know how to fix this issue?

Upvotes: 2

Views: 329

Answers (2)

user16930239
user16930239

Reputation: 9798

With another phone take a video of your iPhone using the app physically.

For example: while walking record yourself holding the phone and the speedometer changing.

Also, tell Apple that your app does not interact with external hardware.

Upvotes: 1

Donnie Yang
Donnie Yang

Reputation: 139

In the video, make sure you demonstrate the pairing of the "physical iOS device" and other hardware(BLE device?). I think there is no other way to make your app approved.

Upvotes: 1

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