CODEWITHSUNDEEP
smoochsupportkit
Gerardo Ezequiel Magdaleno Her
Gerardo Ezequiel Magdaleno Her

Reputation: 1

Connect Smooch with agent's platform

Just two questions, Smooch has a live agent's platform? or it should connect to other Zendesk products like Zendesk Support?

If Zendesk Support is needed, there is a way to connect it automatically or I need to connect it through webhooks?

Upvotes: 0

Views: 111

Answers (1)

Adam Smooch
Adam Smooch

Reputation: 1322

You have a few options when using Sunshine Conversations:

  1. Link your existing Zendesk Support subdomain to your Sunshine Conversations account (contact [email protected] to start the migration process)
  2. Use an official integration from the Marketplace to link it to another Business System: https://app.smooch.io/integrations/categories/business-systems
  3. Build an integration to any other Business System using our APIs: https://docs.smooch.io/guide/api-quickstart/

Upvotes: 0

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