Play Store - Internal app sharing does not work

Question

I am trying to upload my app using internal app sharing last 2 days, but no matter what I do, I cant make it work. This is what I did:

1. In Console I clicked on app -> release -> internal app sharing
2. I uploaded apk
3. I added myself into email list both UPLOADERS AND TESTERS (1st tab) and also EMAIL LISTS -> Downloaders (2nd tab)
4. I even enabled "Anyone you shared the link with can download"

Here is how it looks in the console.

APK was sucessfully uploaded, and then I copied the link and saved it to Google Keep.

Then I try to open the link on my phone, I click on link, it opens webpage displaying this and when I click on "OPEN IN PLAY STORE", it just takes me to Play Store, but there is only official version available (not the internal version I uploaded).

Am I doing anything wrong? I try almost 2 days to make a simply thing like this work, and it is very frustrating...

Answer 1

the only way I got around this is by clearing the play store cache

1. Open the Settings app
2. Tap Apps
3. Tap Google Play Store
4. Tap Storage
5. Tap Clear Cache

Now the internal version can be installed

Answer 2

Here is something I just noticed. In other words, it might not be applicable to your specific case.

I uploaded my app's aab file to "Internal app sharing". This is something I've done many times in the past, so I expected no surprises. After uploading, I sent the link to my phone and opened it from the phone. Google Play showed up, but it was stuck with the spinning wheel forever. Uploaded the aab file again, and stuck again.

Then I tried previous uploads in "Internal app sharing" one at a time. The one from a few weeks ago worked, but none of the more recent ones did. I'm not entirely sure what happened between a few weeks ago and now, but I couldn't think of anything particular that might be the cause of the problem.

Then I uploaded from a different account that is registered as one of the uploaders. The file uploaded from the secondary account worked. I uploaded the same aab file from my primary account, and now it started to work as well. The links that didn't work before still didn't work.

I'm not sure uploading from a different account has anything to do with it, or perhaps it was just a coincidence, but if you are desperate, you might want give it a try.

Also, removing the tester's email from Google Play Console -> Internal app sharing -> Uploaders and testers and then adding it again was occasionally effective in resolving the issue. Might be a good idea to clear Play Store app data as well. Make sure to enable Play Store -> Settings -> General -> Developer options -> Internal app sharing.

Then again, sometimes it just works if I try again after a while, even though I don't do anything specific. Perhaps making the app available to download takes times.

Answer 3

In my case all i needed to do is go to Testing -> Internal testing and scroll down in the testers tab and get the link under "How testers join".

Answer 4

I think issue is you open internal app sharing url in google chrome. try to open url with google app with this link https://play.google.com/store/apps/details?id=com.google.android.googlequicksearchbox

Answer 5

First Method

I have tried both Internal Testing & Internal App Sharing, both Tester link doesn't work for me, getting

'Can't download the app..Try again and if it still doesn't work, see common ways to fix the problem'

Turn on Internal App Sharing in playstore, i have followed the steps in below link Google Play not updating internal app automatically

Alternalte Method to test Application for both watch and phone

1. Install 'Wear Installer' app on watch & phone.
2. Turn on Developer Options in watch.(Settings->About->build number(press four times)).
3. Turn on Debug over Wifi.(Settings-> Developer Options-> Turn on Debug over Wifi)
4. Link to install from phone - https://play.google.com/store/apps/details?id=org.freepoc.wearinstaller&hl=en_IN&gl=US
5. Open the 'Wear Installer' app on watch, it will show you the IP Address.
6. Open the 'Wear Installer' app from phone and add the watch IP Address.
7. Select the watch apk in the phone in Downloads of 'Wear Installer'.
8. It will start connecting to watch & press 'Allow Debugging from this device' in watch.
9. Watch will be connected with phone.
10. enter image description hereClick install in 'Wear Installer' in phone.
11. Apk will get installed in watch.

Answer 6

Just want to share my 'misunderstanding' about Internal app sharing.

1. internal app sharing is different with internal testing.

2. both have different menu email listing too.

   internal app sharing on Setup > Internal app sharing :

   internal testing on Testing > Internal testing :

In my case, i have setup testers list on internal testing, but not yet in internal app sharing. The link from internal app sharing not work. After added email list on internal app sharing, the link work and can install from it.

hope it's help.

Answer 7

Nothing we can do right now - Internal app sharing seems to be totally broken at the moment. Great work Google

Answer 8

You need to turn on the option to use Internal App Sharing in the Google Play app on your phone.

Look under the heading How authorized testers turn on internal app sharing

Before authorized testers can download apps using internal app sharing, they need to turn on internal app sharing on their Google Play Store app.

1. Open the Google Play Store app Google Play.
2. Tap Menu Menu > Settings.
3. In the “About” section, tap the Play Store version 7 times.
4. After the Internal app sharing setting appears, tap the switch to turn on internal app sharing.
5. Tap Turn on.

(Note that in 4. above, the option may appear under the "User Controls" section)