CODEWITHSUNDEEP
google-cloud-platformgcloud
Witt
Witt

Reputation: 517

How to troubleshoot google cloud instance issue

I have a google VM instance that stopped working sometime in the last 4 days. The last time I tried to access it, everything was fine. By 'stopped working' I mean:

I can connect to the instance by opening an ssh terminal in a browser window from within console.gcloud.google.com.

Running gcloud compute ssh from my local terminal results in:

ssh: connect to host 34.69.41.204 port 22: Operation timed out
ERROR: (gcloud.compute.ssh) [/usr/bin/ssh] exited with return code [255].

Connecting over http results in:

    wget http://panam.whensparksfly.org
--2021-10-11 11:18:00--  http://panam.whensparksfly.org/
Resolving panam.whensparksfly.org (panam.whensparksfly.org)... 34.69.41.204
Connecting to panam.whensparksfly.org (panam.whensparksfly.org)|34.69.41.204|:80... failed: Operation timed out.

If I run that same wget command from the browser-based terminal I started from https://console.gcloud.google.com, it works.

I've tried stopping and restarting the instance. I also have another instance that I usually leave off. I started that instance and had the same problem.

Here are the firewall rules for that instance: Google cloud firewall rules

How should I go about troubleshooting this?

Upvotes: 0

Views: 201

Answers (1)

Witt
Witt

Reputation: 517

This is not an answer to my specific question about how to troubleshoot the problem, but here's how I resolved the issue:

  1. Create a new machine image from the original instance
  2. Create a new instance from the machine image. Go to the Machine Images page in the Google Cloud Console, click the Actions button for the desired image, then click create instance.
  3. I was able to transfer my static external IP address to the new instance by following the instructions here.

Everything is now working as before.

Upvotes: 0

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