CODEWITHSUNDEEP
c#azure-communication-services
zxed
zxed

Reputation: 336

Cannot Start Call from client app to teams user using ACS

Using the guide here https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/get-started-teams-interop?pivots=platform-windows

I am able to join a team meeting from my client app.

Now trying to start a 1:1 call with a teams identity on the client, to another teams identity (on teams); I've tried to use the StartCallAsync method (instead of JoinAsync) from https://learn.microsoft.com/en-us/azure/communication-services/quickstarts/voice-video-calling/get-started-with-voice-video-calling-custom-teams-client

This example is in node - I'm using C# and it looks like the most recent beta build of the SDK does NOT have the threadId property exposed.

Here is the JS code

call_ = await call_agent.startCall([{ microsoftTeamsUserId: calleeTeamsUserId.value.trim() }], { videoOptions: videoOptions, threadId: teamsThreadId });

and this link https://learn.microsoft.com/en-us/javascript/api/azure-communication-services/@azure/communication-calling/startcalloptions?view=azure-communication-services-js states that a threaded is required; however, no such threadId exists for c# SDK

The client goes from a connecting state to a disconnected state - the call never rings

Specific code to make the call

StartCallOptions startCallOptions = new StartCallOptions();
ICommunicationIdentifier[] callees = new ICommunicationIdentifier[1]
{
     new MicrosoftTeamsUserIdentifier(*****)
};
call_ = await call_agent.StartCallAsync(callees, startCallOptions);

Upvotes: 1

Views: 699

Answers (1)

Tomas Chladek
Tomas Chladek

Reputation: 56

Azure Communication Services have multiple types of Teams interop, which are in different phases of development by today (1/31/2022). Your combination of interop and programming language is currently not supported. Interop scenarios:

  1. Ability of ACS users to join Teams meeting is generally available for all JS, .net, iOS, Android.
  2. Ability of Teams user manage Teams VoIP calls, Teams PSTN calls, and Teams meetings via ACS JavaScript calling SDK is in public preview. Android, iOS, and .net calling SDKs do not support Teams identities.

You can learn more about the support in the following documentation: https://learn.microsoft.com/en-us/azure/communication-services/concepts/interop/teams-user-calling

Upvotes: 2

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