Reputation: 23
I am using Dialogflow es version and want to use Dialogflow phone gateway integration so a little bit of background, I am now able to integrate it and I got us a phone number and all the basic things are working but if I use custom webhook it is not working currently I am categorizing like this in the webhook node.js function
if (agent.requestSource == 'GOOGLE_TELEPHONY') {
agent.add('test test');
}else{
agent.add('not telephony');
}
but it is not working any suggestions?
note If I add something in the dialogflow console itself it is working but not with the custom webhook code.
Upvotes: 0
Views: 294
Reputation: 21
I don't know how to work with Google Telephony but I recommend you to try Voximplant Telephony integration for both ES and CX.
I leave a tutorial here, you can create an account for free -> https://youtu.be/6QCN0IXVpQ8
Let me know if you need any help with it.
Upvotes: 1