CODEWITHSUNDEEP
hololensreinstall
john domestick
john domestick

Reputation: 1

trouble during reinstall hololens unseccessful

i get into a trouble. A few days ago i bought a hololens 2. It was necessary to reinstal that but during reinstallation there were a error and reinstallation wasnt successfully done. Now i wasnt to run the glasese it isnt able to detect device in pc. during a charging still light just first led. I try lots of way to solve that but without success. please could you give me any advice ?

tnak you

jarda

i used advance recovery companion automatic and manual detecting. No feedback from this SW. If i try to reset hololens in a device manager there isnt a hololens recovery device

Upvotes: -1

Views: 181

Answers (1)

Nathan - MSFT
Nathan - MSFT

Reputation: 371

For this one, best advice is to open a direct support ticket with Microsoft for hardware support: aka.ms/HLSupport

The Microsoft support team can validate the hardware and assist further.

Thanks,

Nathan

Upvotes: 0

Related Questions