Ignacio Rivas
Ignacio Rivas

Reputation: 21

Firebase conversions on Google ads?

I don't really know if im in the correct forum, but please if not, point me in the right direction.

I have a little problem: I have setted up a campaing for downloads of the App from a client (A corporation) this campaing is setted on the objective of the first_open(Android) on firebase. I've talked with my associated account executive and he tells me we should also have another campaing with a first_open (iOS) objective. Here is where the problem starts. The google executive tells me we should have an event called first_open (iOS) which should be a separated event from first_open (Android), but I can't find this. It's not listed as an event on firebase nor google analytics web + app, I've tryed creating this event on my own but can't seem to get it working.

If I go into firebase conversions or events, I can only see one first_open event, that I can use a filter on, and see Android/iOS independently, but I can't seem to export it in separate to Google Ads conversions. There are some events called something like this, but they show 0 conversions.

If I can use the filter on firebase to see iOS first opens, how come I cant seem to see this conversions in Ads??

Also, how come I can extract this "Conversion events" from firebase, through google ads, but I'm not able to see them on firebase nor analytics?

Thank you!

Upvotes: 2

Views: 2566

Answers (3)

Punit Pandey
Punit Pandey

Reputation: 405

To add to Mark Currie's answer -

As soon as I entered App Id and Team Id in Firebase, iOS conversions started showing in Google Ads.

For finding team id, as of today, you have to look at Apple Developer Account => Identifiers => App ID prefix

Upvotes: 2

Ludovic A
Ludovic A

Reputation: 21

We had exactly the same issue. I have done 2 things that solve the problem.

  1. Supplied the missing App ID in Firebase
  2. Setup adSupport.framework in the app

Upvotes: 1

Mark Currie
Mark Currie

Reputation: 101

I had a similar issue. In my Firebase settings, my iOS App was missing the app id and team id. After filling in that data, I was able to setup a iOS conversations in Google Ads.

Upvotes: 8

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