CODEWITHSUNDEEP
phpzend-frameworkmagento
ivn
ivn

Reputation: 1275

Transactional Emails Issue - Load Default Template list shows blank

I am working with Magento version 1.6.1.0 . I just went on to create a Transactional Email but the page after 'Add New Template' just shows Load Default Template drop down list which is empty.

I checked my app/locale/en_US/template/email/ and I can see a whole list of default email templates. But I dont see them listed under 'Load default Template'. Also ideally there should be other fields on that page like 'Template Name, locale, Template Content' etc in order to create a new template.

But its has got none of them but just this 'Load default Template' drop down, that too empty. Also i don't know if there is any other files associated to show this section in the core and where should I start looking to solve this problem.

Any input is appreciated. Thanks in Advance.

Upvotes: 1

Views: 2439

Answers (1)

McNab
McNab

Reputation: 6777

I've just had exactly the same issue. Looking at the comments above, yes it is system.log.

It turned out to be a Module for sending review notifications, the module was disabled in the backend but needed to be manually set to false in app/etc/modules for me to be able to create new email templates.

I suppose the moral of my story is don't assume it's something to do with the core email templates/system, it could easily be a conflict with something which seems totally unrelated. The error log will tell you what!

Upvotes: 2

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